We’re here to help.

Email: info@allproshipping.com

Phone: 303-730-2125

Fax: 303-347-0400

Write:

AllProShipping.com
Customer Service
9220 Teddy Lane
Unit 2000
Lone Tree CO 80124

We did our best to make the site simple and straight forward. But here are the three basic steps:

1. Create an Account

2. Order Packaging

Allow about a week for delivery.

3. Create your label.

Click the Book A Shipment button or tab. Enter the necessary shipping and payment information.

(Do NOT use a PO Box for the recipient's address. UPS cannot deliver to a PO Box.)

4. Print your label

After you confirm your purchase, we will email your receipt and shipping label to you. You must print the shipping label within 30 days—it does not expire, but can only be used once. If you’re ready to print your shipping label, click the Print Shipping Label Now button.

5. Give UPS your shipment.

You have two choices: 

You can drop your package at a UPS location.

We can arrange for UPS to pick up your package. Contact us at Info@shipyouraquatics.com or 303-730-2125.

This is one of the most common questions received by our customer service team. Hopefully, this very simple breakdown will help you understand why, and how it can cause a delay as well. 

If you’ve ever taken a flight as a human and experienced a layover where you had to change flights it was likely at a hub, United has a hub in Chicago, Delta in Atlanta, Continental in Houston, and so forth. UPS is no different, except the major hub is Louisville.

Why? Because direct flights simply wouldn’t work. Even if they had a massive fleet of aircraft in the hundreds it wouldn’t be economical to have direct flights. A UPS plane departing from Los Angeles doesn’t only contain packages going to New York.

An Economic Example: 

You are shipping from Salt Lake City to Tampa Florida. A direct flight is 1,888 nautical miles, flown on a Boeing 757-200 series. This is roughly a 6.25-hour flight, burning an estimated 6.000 lbs of jet fuel per hour, at a cost of $7 per gallon, or about $32,812.50 one way. But are there enough packages going from Salt Lake to Tampa? In reality, you might have 25 packages making that trip, at this cost (which does not include flight crew and maintenance) each package would cost $1,312 to send. If you put those same packages on a flight to Louisville (or another UPS hub) with over 700 other packages going to other destinations your cost drops to just about $30. This takes into account the much shorter distance from Salt Lake to Louisville (or another UPS hub), as well. Then you send it the remainder of the way on a second flight with other packages going to Tampa and double the cost to $60. Again, this doesn’t include the other hard and soft costs, but it does show why the hub system is far more efficient. Once the flight lands and the packages are sorted, that same plane can be reloaded with things going back to Salt Lake eliminating the need for a private air force. And keeping costs far more reasonable.

The two most common reasons are volume or a flight delay. Just like missing your connecting flight to Disneyland a flight inbound to a hub may miss the scheduled outbound flight to the destination. Because commercial aviation runs on pre-filed flight plans aircraft must depart on their scheduled times. Our aforementioned flight from Salt Lake might be late departing because of snow, this is at the FAA and/or tower's discretion, making it two hours late to Indianapolis. But the flight to Tampa can’t be delayed for those 25 packages from the example. So anything not on that outbound flight now has to wait for the next plane going that way.

Volume delays conversely are one of two scenarios, one being simply too many packages running through sort to get them all done before the scheduled departures, and bulk aircraft.

Bulk aircraft meaning the plane weighs too much to get off the ground. In this event, they are forced to unload containers until the aircraft is under the weight limits. The next time you have a delay see if your CSR has more information on the cause because you now know what they are talking about!

That's up to you. There are pros and cons of having a UPS driver pick up your package at your address.

Pro

You don't have to take your package anywhere.

The driver, a UPS professional, will take your package without question.

Con

You must be available to hand your package to the driver. Your package will generally be picked up in a 3-hour window that you choose when scheduling the pickup.

Your package may be exposed to extreme temperatures on exceptionally hot or cold days.

A $9.05 fee applies to every scheduled pickup, whether it is one box being picked up or dozens.

To schedule a UPS driver pickup, call 303-730-2125 x1. Staff from ShipYourAquatics will ask you some basic questions, then set up your UPS pickup for you.

NOTE: When you call to schedule a pickup, be sure to tell us which UPS shipping service you are using. That way, we can make sure the right truck gets sent to your location.

If you want a UPS driver to pick up your package at your location, call or email us at 303-730-2125 or info@ShipYourAquatics.com.

We can schedule a same-day pickup if you make your request before 12 noon your time.

For pickup on the next day, simply indicate the date and a 3-hour window in the afternoon that fits your schedule.

Please be watching and ready for the driver’s arrival.

Note: The pickup fee is $5.