Heat Warning & Holiday Information

Please pay attention to heat warnings in various parts of the country and package appropriately.

From the National Weather Service:

Dangerous to record breaking heat will build across the center of the nation and slowly build eastward this week. Wildfire conditions remain critical for the Southwest and portions of the Great Basin through Monday. For the northern Plains and upper Midwest, severe thunderstorms with the potential for large to very large hail and severe winds 

UPS is running a full schedule until July 3rd, however, please do not ship live after July1st, as any delayed shipments will not arrive until the following Monday, July 6th at the earliest. 

From UPS:

July 4, 2026: Independence Day – UPS Holiday

No UPS® pickup or delivery service.

The UPS Store® locations may be closed. Check with your local store for specific hours of operation.

If you ship from a UPS store, bring in this letter

Every UPS Store accepts live shipments.

In case the staff didn't read the email from corporate allowing non-venomous snakes, show them the "UPS Approval of Live Animal Shipping" letter.

You'll find another link on the right side of the page after you create your label.

***Insurance Not Available Thursdays***

ALERTS:Please avoid shipping on Thursdays as delays can mean delivery may not happen until Monday or later.

Holiday Information: Be aware that guaranteed commitment times on packages from all carriers are delayed through the holidays. Please check your guaranteed commitment time in our "Quick Quote" section, and package accordingly for additional time in transit.

Please be cautious as to where you’re sending your live animals. Do not ship into or out of areas with forecasted daytime highs of 100+ degrees or below 38 degrees! And only drop it off at a hub, and have it picked up at a hub.

NOTE: Always check the destination before shipping. With varied temperatures across the U.S. consider using phase packs. Phase packs make it possible to ship from and to areas with straddling temperatures. Check out the Shipping Supplies tab on our website.

REMEMBER: UPS has ZERO liability on live shipments, and they will not issue any refunds on live packages that are late, lost, damaged, or DOA. Our On-Time and Live Arrival Insurance is the only way to protect yourself in the event of a late, lost, or DOA shipment. 

Insurance Eligibility Requirements

If you ship without purchasing insurance, you do so entirely at your own risk and financial liability! Ship according to SYR, SYI and SYA Shipping Standards, Packaging Guidelines, and Temperature Guidelines. See our Shipping Standards section:

FAQ- Shipping Standards

UPS Service Alerts

ATTN: All Reptiles and Amphibians, and most Aquatics MUST BE SHIPPED PRIORITY OVERNIGHT!

 

Spring 2026

Summer Heat Pack Sale! Know a group that wants to earn FREE shipping, or cash for their organization? Reach out to us to learn more.