Warning! THANKSGIVING HOLIDAY NOTICE- The last day to ship live aquatics before the Thanksgiving holiday is Monday, Nov. 19th. We are in NO SHIP mode from Nov. 20th through the 27th, at the earliest. INSURANCE IS NOT AVAILABLE NOR VALID DURING THIS PERIOD- there is no guarantee available for on-time arrival. We strongly advise against any live shipments during this period due to excessive system volume and potential delays. We are entering the busiest gift shipping season of the year, excessive delays will put your live packages in jeopardy. There WILL BE another opportunity to ship live packages with on-time insurance after the 27th, and then we will enter a new NO SHIP period early/mid December for the remainder of the year. Always put your animals first and give them the best chance of success!
Critical! MASSIVE SYSTEM DELAYS! The hubs at Memphis and Indy were horribly backed up by storms last night, we are seeing over a hundred delays for our packages alone. We can't schedule pickups, and some packages are not leaving your local hubs. We have turned off insurance coverage, there is ZERO coverage available, not for on-time arrival, not for live arrival. We strongly suggest you delay and live shipments until the system clears up.
