Warning! Cyber Week Volume- TUESDAY UPDATE- Late delivery for packages shipped MONDAY FOR TUESDAY has been 42% of packages shipped! We are turning SYA On-Time Insurance back on, BUT ONLY FOR SHIPMENTS sent to FedEx hub facilities, HOLD FOR PICKUP. Packages shipped to other addresses are not eligible for coverage at this time. Check out our FAQ on how to ship to a facility here.


If you need help finding a FedEx facility or address (do NOT ship to FedEx Office/Kinko's locations!) contact SYA staff, they are happy to help!


For 2015, FedEx is expecting an increase of up to 40% for packages shipped during Cyber Week. THIS MEANS DELAYS ARE INEVITABLE. Please consider delaying your live aquatics shipments until Wednesday of this week, for arrival Thursday, weather permitting. We hope to see delays and exceptions back to normal for Wednesday. Thank you for your holiday understanding and patience, we want you to ship safely and successfully this winter season!

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